CRMG’s Team Account on the Corona Pandemic – Thursday, March 19

This is a personal account from the CRMG team about our experiences managing and coping with the current Coronavirus pandemic. We are real people trying to get through this tough time, and we want to emphasise that we are here to support the community and hope sharing our experiences will help. Please reach out at

Account by Nick Frost
Director & Co-Founder, CRMG


‘So it started with a call to the school on Monday morning to notify them that one of my children won’t be in, as he had a cough and a cold. The school’s immediate response was “the boys must stay at home and you must self isolate for 7 days”. 24 hours later it’s a case of self-isolating for 14 days. My wife and I both work and run our own businesses, and so we are taking shifts today to play Monopoly and Cluedo. Personally, I can concentrate for an hour and really get into my work, unfortunately however, my kids are just warming up after an hour and seem to want to make this some sort of marathon gaming event. We’re a bit old school in my house and limit the TV, but there’s a good chance this could change after my 100th attempt at failing to buy Park Lane.

However, when my ‘gaming’ shift finished and I got back to emails and calls, I did notice people seem a little less stressed with work-related matters. It also seems to be encouraging people (colleagues and clients) to open up about their own situation and share details that previously would get pushed to the back of the priority list. A number of conversations did focus on those less fortunate people and those at risk of the virus, but also those that are being told that there is no job and there is no certainty as to what will happen.

During the day we spoke to a number of the CRMG team and reassured them that we are looking at all possibilities to keep work ticking over – but also that this was an opportunity to work on interesting projects and ideas that we talked about but never had time to develop such as the IP development projects. This seems to have generated a wave of interest as the team can start to take the years of their practical knowledge and turn it into pragmatic frameworks and processes, training courses and podcasts that our clients can utilise during and certainly once this threat has started to recede. This is the first few days, let’s see how we continue…