CRMG’s Team Account of the Corona Pandemic – May 1

This is a personal account from the CRMG team about our experiences managing and coping with the current Coronavirus pandemic. We are real people trying to get through this tough time, and we want to emphasise that we are here to support the community and hope sharing our experiences will help. Please reach out at


Account by Monty Rycroft-Stewart
CRMG Advisor



As a senior member of the CRMG Management Team, I thought it might be useful to share my own perspective on effective strategies for managing the effects of the current lockdown.

At CRMG we’re all about risk management, and I’d like to throw the spotlight on a critical risk faced by the Canine community right now: Supply Chain Risk.

Supply chain risk

Maintaining effective third party assurance is key to canine wellbeing at a time like this. While chains are generally not a good thing in the canine world, of paramount importance is the supply chain relating to bones, squeaky toys and chicken flavoured chews. Should this supply chain be compromised in any way, or be allowed to introduce undue risk into the household, the result could be severe and gnawingly obvious.

Control strategies

  1. Em-bark on an information discovery exercise – where does your human obtain critical supplies and what agreements are in place to assure supply?
    Just as with any internal discovery exercise, information may not be immediately forthcoming (internal auditors will be familiar with this challenge). Consider taking matters into your own paws by sniffing your way back to the original source of supply and undertaking your own negotiations. Consider the need for a clear supplier agreement that includes important claw-ses aimed at securing the supply chain – including the right to paw-dit.
  1. Understand the threat and acknowledge your risk profile. The Canine community understands the risks posed by specific threat actors very clearly. While hackers, rogue states and fraudsters are all credible sources of online threat, it’s the insider threat that concerns us most. More specifically – felines. These nefarious individuals tend to enjoy access privileges that are not commensurate with their underlying contribution to the domestic organisation, and in many cases are even able to leave a locked-down household unaccompanied without prior, written authorisation. Executive action should be taken at the earliest opportunity to cur-tail these privileges, ideally by expulsion from the household altogether. Any failure to do so could prove to be cat-astrophic.
  2. Adopt an accepted standard – supported by dog-matic guidelines – that everyone in your household can sign up to. I can recommend the CSF (Canine Supply Framework). Accompany this with a targeted awareness campaign to assure compliance within the household. While this campaign should be as inclusive and engaging as possible, the odd nip on the ankle might not go amiss in cases of non-compliance.
  3. Engage with the Board. Human-only board representation can be dangerous, in my view. If a business is truly to walk the talk when it comes to diversity, canine inclusion at the decision-making level is key, particularly at times such as this.

If you would like to find out more on how to mitigate supply chain risk, listen to our podcast ‘How to manage third-party risk when you have thousands of suppliers’ here.